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KUARIO App

Convenience and loyalty for everyday users

The KUARIO App gives users a simple way to access benefits, manage their activity, and interact with KUARIO-enabled services. It supports everyday tasks such as viewing balances, receiving refunds, and accessing user-specific pricing and privileges.

 

The app complements HybridPay terminal-based payments rather than replacing them, and supports additional services such as mobile printing, where enabled.

What users can do

With the KUARIO App, users can:

Get personalised pricing, privileges, vouchers, and discounts based on who you are

See balances and transaction history in real time

Top up instantly using linked payment methods, with optional auto-top-up

Receive automatic refunds for failed or cancelled transactions

Manage linked staff IDs, student cards, and other local access cards in one place

Pay securely across all KUARIO-enabled services

Receive receipts by email

Upload and collect documents at any KUARIO MFP Kiosk-enabled printer

Designed for consistent use across locations

Available on iOS and Android, the KUARIO App is designed to work consistently across locations and services. Language, currency, and user preferences are handled automatically, giving users a familiar experience wherever they interact with KUARIO-enabled machines.

 

• Multi-language and multi-currency support
• Easy and secure account setup using Apple, Google, Microsoft, email and password, or eduGAIN, where supported
 • One app across all KUARIO-enabled services

Printing from personal devices

In environments where KUARIO’s MFP Kiosk is used for printing, the KUARIO App supports mobile and BYOD printing.

 

Users can:

•  Submit print jobs from mobile devices or laptops, including local files and cloud storage

•  Review and manage submitted print jobs

•  Select print options such as colour or double-sided

•  Delete print jobs when no longer needed

•  Release print jobs securely at the device

Part of the KUARIO platform

The KUARIO App is fully integrated with the KUARIO HybridPay Terminal and the KUARIO Management Dashboard. Balances, transactions, refunds, and user-specific benefits are synchronised across the platform, ensuring a consistent experience for users and a simple setup for operators.

 

Security and compliance are built in, with support for PSD2, GDPR, and industry-standard payment security requirements.

Frequently Asked Questions

What can users do with the KUARIO App?

The KUARIO App lets users pay at KUARIO-enabled services, top up their balance, view transaction history and access personalised pricing and benefits. They can also manage linked student or staff cards and use mobile printing where enabled. The app is available on iOS and Android.

Does every customer need the KUARIO App to pay?

No. At services equipped with the KUARIO HybridPay Terminal (HPT25), customers can pay directly with supported bank cards and mobile wallets without downloading the app. The app offers additional features for regular users, such as balance management, transaction history and access to eligible benefits.

Can we offer student or staff discounts through the KUARIO App?

Yes. You can configure personalised pricing, discounts, vouchers and privileges for eligible user groups through the KUARIO platform. Students and staff can then access their applicable benefits through the app at supported KUARIO-enabled services.

Can students use their student card and the KUARIO App to pay with the same balance?

Yes, where compatible student cards are linked to KUARIO accounts and the card-linking service is enabled. Students can use their linked card to pay from their KUARIO balance at supported payment points, while using the app to top up, check their balance and view transactions. Supported staff cards can be linked in the same way.

Can users print from their phone with the KUARIO App?

Yes. Where KUARIO MFP Kiosk printing is enabled, users can upload documents from their phone, review and manage print jobs, choose options such as colour or double-sided printing, and securely release their documents at a KUARIO-enabled printer. This supports mobile printing in libraries, on campus and in other shared environments.