Can I withdraw my KUARIO balance to my bank account?

Yes, you can withdraw your KUARIO balance. This can be done via the KUARIO mobile app or user portal (login.kuario.com). However, there are restrictions due to international anti-money laundering legislation. You can only make a withdrawal with a maximum value of your web top up transaction not older than one year. And we can only facilitate the withdrawal to the same (bank) account number or other payment method that you used for your web top ups. For example: when the total of your web top ups was $11 via PayPal, you can only withdraw a maximum of $11 to the same PayPal account. This maximum amount, minus the administration fee we charge you for this transaction, will be credited to your PayPal account. In the event that your balance is higher than the sum of your top ups not older than one year, you can send a refund request to refund@kuario.com. Refunds of vouchers, cash wallet credits or other than web top-ups are unfortunately not possible.