Like many other higher education institutions today, ROC Nijmegen and Shenzhou Open University were looking for a new and modernised solution to handle campus payments efficiently. From paying for tuition and or library fees to buying coffee or using printing services, today’s students, faculty and staff expect fast, secure and seamless transactions. As the landscape of higher education evolves, so do the payment needs of these communities. What’s needed is a secure and efficient payment solution that effortlessly integrates into existing infrastructures, scales with the growth of these institutions, and simplifies the payment experience for everyone on campus. This is what KUARIO provides, and that is why both Nijmegen and Shenzhou chose KUARIO as their solution.
Case Study: ROC Nijmegen
Located in the heart of the Netherlands, ROC Nijmegen is a leading provider of vocational education, offering a diverse range of programs. As part of its commitment to meeting the needs of its students, faculty, and staff, ROC Nijmegen’s contract manager, Mr. van de Hulsbeek, recognised that the payment system they had used for years no longer met those needs. After careful consideration of all their options, Mr. van de Hulsbeek chose KUARIO because of the stability, usability, peace of mind, and possibilities it offers.
Challenges at ROC Nijmegen:
At ROC Nijmegen, the need to modernise campus payments became increasingly evident. Students, faculty, and staff were frustrated with having to use physical cards to pay, and they wanted the option to pay with an E-wallet. The school itself also desired a more integrated solution that could handle payments in one location for various self-service devices, including multifunctional printers and vending machines, a solution that also enabled its users to top up a digital wallet online. Another requirement was that their chosen solution be certified to manage funds.
KUARIO, the Solution:
In response to these needs, ROC Nijmegen implemented KUARIO, which provided a flexible and user-friendly payment solution. The KUARIO User App allowed for easy top-ups of digital wallets, while still supporting traditional physical card payments. The centralised KUARIO management dashboard simplified the administration of multifunctional printers and vending machines, enhancing overall operational efficiency. Mr. van de Hulsbeek praised the smooth integration of the system, which not only improved user interaction but also facilitated the management of additional devices such as lockers and coffee machines. Furthermore, KUARIO’s certification for managing funds played a pivotal role in its selection, offering the necessary assurance of its security and reliability.
Case Study: Shenzhou Open University
Shenzhou Open University, founded over 30 years ago, is located in Amsterdam’s Chinese quarter. It specialises in studies in traditional Chinese medicine, including acupuncture, Chinese herbal medicine, and tuina. The university has a multifunctional printer that it makes available to its students; however, their payment system for it was ineffective and unsustainable. It consisted of a tray where students put money in to pay for their printer usage, but it wasn’t monitored and relied solely on an honour system. The school noticed that though printing volume was increasing, payment was decreasing. It was suspected that the students always intended to pay but rarely had enough cash on them. It was clear a modern, cashless payment solution was needed.
Challenges at Shenzhou Open University:
At Shenzhou Open University, the transition towards a cashless campus highlighted specific needs among the students. As carrying cash became less common, students found themselves unable to use essential services like multifunctional printers, which still required cash payments. The university recognised the need for a cashless payment solution that was not only easy for students to use but also capable of scaling with the institution’s growth. They sought a system that would integrate seamlessly into their existing infrastructure to support current and future requirements.
KUARIO, the Solution:
In response, Shenzhou implemented KUARIO’s secure cloud-based software, which transformed their multifunctional printer into a fully self-service unit. Now, students can conveniently print, copy, scan, and pay directly from their personal devices. This new system has greatly simplified both device management and payment processing for the school. Mr. van Hees, the study coordinator at Shenzhou, highlighted the ease of the software’s implementation and its immediate acceptance by the students:
“We sent the students an email with the user manual before the implementation and attached a short manual next to the multifunctional printer. I expected a lot of questions about how to use the app, but there weren’t any. Apparently, the app is so user-friendly, and everyone is so digitally proficient that it doesn’t cause any problems.”
This seamless transition to KUARIO’s system illustrates not only the functionality of the solution but also its alignment with the digital capabilities of today’s student body, ensuring the university remains ahead in both technology and educational support services.
Both ROC Nijmegen and Shenzhou Open University chose KUARIO for its robust capability to meet their diverse needs effectively. KUARIO offers a seamless, user-friendly payment app that appeals to students, faculty, and staff. At ROC Nijmegen, the flexibility to continue using physical student cards alongside digital payments exemplifies the system’s adaptability. It also provided the schools with a comprehensive management dashboard to easily manage all their different kinds of devices. KUARIO is a solution that modernises and simplifies payment systems enabling schools to meet the needs of their students, faculty and staff’s needs.
Both schools were concerned about how smoothly the new solution would be integrated and implemented, and both were very impressed at the seamlessness of the experience. This success has instilled confidence in the system’s ability to scale, facilitating future growth and the incorporation of new devices within their ecosystem. KUARIO is a solution that will grow with you.
Book a call to explore how KUARIO can modernise payments on your campus.
